As a hospitality entrepreneur, you want to ensure that you can delight your customers with the best products. A delicious scoop of ice cream in the city or a waffle with ice cream and coffee along a bike route. To do this, the establishment must have a good place to prepare and serve the products, in other words: the perfect setup, which requires customization. Now, it is possible to arrange this yourself, but you can also use a total solution. More and more often, we receive questions about what a total solution for hospitality entrepreneurs entails and how this process works. In this article, you will find more information on what a hospitality entrepreneur can expect when using our total solution service.
What does a total solution actually involve?
The essence of the service is already hidden in the word: ‘total’. A total solution for hospitality entrepreneurs usually encompasses a range of services designed to support various aspects of their operations. The goal of a total solution is to help entrepreneurs streamline processes, improve customer experience, increase efficiency, and optimize business results. The specific functions and features of a total solution can vary depending on the (potential) customers and the needs of the hospitality business.
A complete setup for your hospitality establishment, whether it’s an ice cream parlor, coffee shop, or sandwich shop. Within this type of total solution, specific display cases and workbenches are provided, along with the decoration of the display cases.
How the total solution process works at Gelato World
When a hospitality entrepreneur opts for a total solution, experience often shows that there are numerous choices and options. Using this service not only provides a certain level of relief but also brings a degree of expertise. Both factors come into play in every step of the process with a total solution from Gelato World. Below is the process we follow with our customers.
Introduction
Every hospitality business is different and has its own character, layout, and needs. Since this involves customization that must meet your requirements, wishes, and space, we at Gelato World start with an introduction. During this conversation, we conduct an in-depth investigation into the needs of the business. We first look at the product the entrepreneur wants to sell and where the business is located. Is it about pastries, coffee with waffles and ice cream, or just scoop ice cream? This gives us a clearer picture of the characteristics of the hospitality establishment and the type of customer it will attract. Based on our years of expertise, we can advise on, for example, customer flows and how to best adapt the setup to them. This way, we can thoroughly review all options and advise on, for example, the type of power supply, cooling techniques, and storage options. We also carefully examine the entrepreneur’s wishes during this introduction to align desires and possibilities.
Design
Based on this information, our team of specialized architects in Italy begins the design. The team of 10 architects has designed the layout of hundreds of ice cream parlors and other hospitality establishments over 60 years. They know how to create a fitting design for any space and all wishes. Once this design is completed, it is presented to the entrepreneur, and a feedback round takes place. During this feedback round, choices are discussed, and any changes are noted. If there is feedback, it goes back to the architect. Once the design meets all wishes, it moves to production.
Development and installation
After the feedback round and subsequent approval by the hospitality entrepreneur, the models are custom-made in Italy and then delivered to the desired location. The final step in the total solution process from Gelato World is the placement and installation of the models. By using certified Gelato World installers, you can be sure that the products are installed correctly and safely.
What are the benefits of a total solution?
A total solution is a service designed to help hospitality entrepreneurs provide all the necessities for their business. Engaging this service has several advantages for you as a hospitality entrepreneur. Firstly, the entire process of setting up the bank interior is streamlined at Gelato World. With a clear start and endpoint, there is clarity throughout the process about the steps that need to be taken.
Gelato World can design, deliver, and install products such as workbenches and ice cream display cases, and we do this with our own team. Our team of specialized architects in Italy designs the layout. With our own team, the products are delivered to the destination and installed by our own installers. For questions about the process, there is no need to coordinate with all departments, as there is one contact person: the project manager.
A total solution from Gelato World means that, in addition to a streamlined process, you also buy years of experience. We sit down with the entrepreneur to get the perfect bank layout on paper and think along with them at every step of the process. We look at the space and which display cases and refrigerated workbenches best fit there, how customers move and behave in the establishment, and what additional possibilities there are regarding storage. As an expert in total setups for the hospitality industry, we offer customized solutions for cooling techniques, installations, and our after-sales service.
By purchasing a total setup, costs can be saved. Firstly, because the process is handled by one party, there is no need to hire several different companies. Additionally, the production process of a total solution from Gelato World takes place in Italy, where production costs are much lower than in the Netherlands. Besides the expertise from Italian production houses, purchasing from Italy can also significantly reduce costs.
What should the hospitality entrepreneur consider?
The display and model of the ice cream display case are important considerations when purchasing an ice cream display case. This is because they directly affect the presentation of the ice cream and the attractiveness of the display case to customers. A good ice cream display case should have an attractive display so that the ice cream is well presented and as a result attracts the attention of customers. Think of sufficient lighting to properly illuminate the ice cream and that there is enough space between the ice cream trays to make the ice cream look appetising.
The ice cream display case should have a suitable model that meets your specific needs for your ice cream shop. Models are available in different sizes and shapes, depending on the available space and your specific preferences. In addition, the design of the ice cream display can influence its user-friendliness and functionality. For example, a well-designed ice cream display can be easier to clean and have a better layout to present the ice cream in an efficient way.
Total solutions for hospitality entrepreneurs from Gelato World
Over the years, we at Gelato World have worked with hundreds of hospitality entrepreneurs to realize the perfect total solution for them. During this time, we have gained a lot of experience and solved various problems. Through all these collaborations, we are well aware of the wishes of entrepreneurs and the requirements imposed on hospitality businesses.
As an entrepreneur, are you curious about what Gelato World can do for you in terms of total setups, or are you looking for the perfect ice cream display case? Then contact us quickly.
